Wow… When we decided to release Butterfly Effect by Susan Harris a month early, we didn’t expect the chaos that would ensue 24 hours before release day. It’s kind of ironic that Butterfly Effect is the sequel to Chaos Theory, a new young adult vampire series by best-selling author Susan Harris. Here’s the scoop on what happened…
A few weeks ago we received news that Chaos Theory was selected to be featured on BookBub. For this featured deal we decided to make Chaos Theory free. Knowing we already had book two— Butterfly Effect— in hand edited and ready to launch in September, we figured that it would be nice to go ahead and release this sequel asap since readers who grab book one will likely be super thirsty for book two as well…
So we pushed that release day up and all seemed to go well. We were planning to launch Butterfly Effect today, August 12, 2020. But yesterday, 24-hours before this expedited new release, the book vanished off of Amazon. Needless to say, we had a few minor (or major) freak outs behind the scenes, but we scrambled quickly to figure out what was going on.
Several hours later, after multiple calls with Amazon we were told that there was a technical error. They couldn’t explain what happened with the first book, but the only fix for it was for us to re-upload the book to the platform. Sounds like an easy fix, right?
Sure, uploading the book again was easy. But, losing the ASIN number and having the URL to the book change because of that was a mess. After all, we already uploaded the sequel’s purchase links to the back of the first book. Links that would no longer work because there’s a new version of the book. (Note to anyone who downloaded Chaos Theory prior to today, the link to book two is wrong…)
As if those changes on top of the stress of having your book disappear wasn’t hard enough, we also found out that our amazing author Susan Harris would lose all of her pre-orders as well! That was a huge sucker punch! Yes, readers can buy book two using the new link, but it’s highly likely that a few pre-orders might get lost in the chaos.
Oh… And here’s one more ninja kick to the face that we got today…
While on the phone trying to figure things out with Amazon yesterday, we were told that readers who pre-ordered Butterfly Effect would get an email letting them know that their pre-order was cancelled. This email supposedly would be directing readers to the NEW version of Butterfly Effect. But, that’s not what readers are telling us this morning…
Readers have been sending Susan Harris emails about their pre-orders being cancelled by her publisher. (That’s us! We’re a small business and we own up to our mistakes, but this wasn’t one of them. Those emails with a note about us cancelling their pre-orders is like a throat punch… Not cool at all.)
So far those emails have no mention of an alternative Pre-order link or anything like that in them like we were told readers would get. Nope… Just a bold, we cancelled their pre-order for no reason basic form email. Ugh!
We told you it was chaos, didn’t we?
We share all of this with you all to clear things up in case there’s any confusion for those of you who pre-ordered Butterfly Effect by Susan Harris through Amazon. If you ordered your pre-order through any other retailer there’s no drama, because those went out without a hitch.
Needless to say, our authors Susan needs some encouragement today. After a stressful 24 hours, and having to field tons of messages about cancelled pre-orders from her fans today, we want to help lift her spirits.
How can you help?
Moving on to a more positive message…
Easy! Leave a comment below, send her an encouraging message or post on social media, and grab yourself a digital copy of Chaos Theory by Susan from your favorite retailer since it’s FREE today!
GRAB CHAOS THEORY TODAY FOR FREE!
Chaos Theory by Susan Harris
Perfect for fans of Vampire Academy by Richelle Meade and Slayer by Kiersten White, Susan Harris’s young adult vampire romance is here to prove that vampires are back, and they’re more enticing than ever.
“A satisfactory vampire tale.” ~Kirkus Reviews
The vampire race is on the brink of extinction, and their fate now rests on the shoulders of an unlikely pair. When Ryan Callan is sent to the human world to protect her former best friend— the Crown Prince Nickolai—she has to put her differences with him aside when a rogue vampire threatens to reveal the existence of vampires to the world.
We’ve got a new release today!!!!
You can help encourage author Susan Harris by grabbing her second book in the Sanguine Crown series today!
Butterfly Effect is an exciting continuation of this young adult vampire series that readers and reviewers are raving about.
Let’s help this Susan hit the best-selling charts again this week!
Grab your copy of Butterfly Effect at any of these retailers:
Thanks for listening to our long, long, post about what happened today. We are grateful that all of you amazing readers care enough to message us when you see something go awry, like a vanished book 24 hours before release day. You all are the best readers that an author and a publisher could ask for!
Who’s Susan Harris?
Susan Harris is a best-selling author from Cork in Ireland.
An avid reader, she quickly grew to love books in the supernatural/fantasy and Dystopian genre. She writes books for young adults and adults alike.
When she is not writing or reading, she loves music, oriental cultures, tattoos, creepy snow globes, DC shoes, stationary, anything Disney, Marvel movies, psychology and far too many TV shows. If she wasn’t a writer, she would love to be a FBI profiler or a PA for Dave Grohl or Jared Leto.